Shipping Policy

At Riwaj By Sehar, we strive to deliver your orders promptly and efficiently. Please review our shipping policy below for detailed information about our shipping practices and options.

  1. Shipping Methods and Costs
  • Shipping Options: We offer a range of shipping options, including standard, expedited, and express shipping. The available options and associated costs will be displayed at checkout.
  • Shipping Costs: Shipping costs are calculated based on the shipping method selected, the weight and size of the package, and the delivery location. You will see the shipping cost before completing your purchase.
  1. Processing Time
  • Order Processing: Orders are typically processed within 5 to 10 business days After Confirming an Order . Orders placed on weekends or holidays will be processed on the next business day.
  • Order Confirmation: You will receive an order confirmation email with details about your purchase and estimated delivery time.
  1. Delivery Time
  • Estimated Delivery: Delivery times vary depending on the shipping method chosen and the destination
  • Delivery Delays: While we strive to meet these estimated delivery times, factors such as weather, carrier delays, and other unforeseen circumstances may affect delivery. We appreciate your patience and understanding.
  1. Tracking Your Order
  • Order Tracking: Once your order has shipped, you will receive a shipping confirmation email with a tracking number and a link to track your shipment. You can use this tracking number to monitor the status of your delivery.
  1. Shipping Issues
  • Lost or Damaged Shipments: If your shipment is lost or damaged, please contact our customer service team at  riwajbys@gmail.com as soon as possible. We will work with the carrier to resolve the issue and ensure you receive your order.
  • Incorrect Address: Please ensure that the shipping address provided is accurate. We are not responsible for delays or issues resulting from incorrect or incomplete addresses.